outlook cannot synchronize subscribed folders

The Goal is to make sure both Tabs match and have the folders you want to sync listed.ĥ. This Tutorial helps to Fix: Slow Outlook IMAP folder Synchronization IssuesThanks friends for watching this Video,Kindly Subscribe & Support Our Channel. If the Icon is missing you should not see that folder under the 'Subscribed' Tab. Under the 'All' Tab, it's important you see a folder Icon for each of those folders. You will notice 2 tabs above the list of folders, 'All' and 'Subscribed'. From the Mail Section in outlook, Right click on 'INBOX'Ĥ. Choose every IMAP account in the left and uncheck 'Include the selected account in this group' box.ġ. Steps 13-16 are optional if the new group you created does not send/receive.ġ5. Under 'When Outlook is Offline' Check 'Include this group in send/receive (F9.)' Select the new Group Name and make sure 'Include this group in send/receive (F9).' and 'Schedule an automatic/send receive every 30 minutes.'(Default is 30, however you can reduce this to 1) are checked. Repeat steps 7-9 for each IMAP account if you have more than one.ġ2. Next, select the ALL tab as we are now going to sync folders we wish or need to sync. You may get prompted about folders that cannot be unsubscribed, click OK here. Click the Unsubscribe button on the right. Hold shift and click the last item in the list. Make sure 'Send mail items,' 'Get folder unread count for subscribed folders,' and 'Receive mail items' are checked and 'Download complete items including attachments for subscribed folders' is selected.ġ0. Select the first item in the list and scroll down. Check the 'Include the selected account in this group' box.ĩ. Click 'Define Send/Receive Groups.' It should be the second option from the bottom.Ĩ. Outlook 2013, perform the following steps:ģ. Option: Root folder path, this should just show 'Inbox'

File > Account Settings > Account Settings…ĥ. To set the root folder path for your IMAP account:ġ. Unfortunately, Outlook doesn’t detect this automatically but you can set it manually. Below are some common techniques you can try to resolve these kinds of issues.

There could be a number of possible issues related to a mailbox not syncing properly when using Outlook 2013.

Outlook cannot synchronize subscribed folders